The ideal time to book your train is between 1 to 3 months before your departure date. However, for holiday seasons or New Year celebrations, we recommend booking even earlier to secure the best deals.
Ensure all the information you provide matches exactly with your passport or other identification documents. Any discrepancies or missing details could result in boarding denial.
Our website accepts all international credit cards, along with Paypal for specific cases. Should you encounter any issues during payment, please review the guidance on our site or contact our support team at support@peru-railways.com for assistance.
Please check your spam or junk mail folder for emails from us following your booking. If you still haven't received any confirmation, there might have been an error with the email address you provided or your mailbox settings. For further help, reach out to our support team via support@peru-railways.com.
- Email Us: For quick and detailed responses, we highly recommend emailing us directly at support@peru-railways.com. Our support team is ready to assist you with any inquiries or issues you might have. - Live Chat: For immediate assistance, engage with us through the live chat feature on our website. Just click on the chat icon located in the bottom right corner of your screen. - Whatsapp: If you prefer to speak with us directly, please call or message us using the WhatsApp button below.
We're here to help resolve your issues quickly and efficiently.
